Accessibility Statement for Wandsworth Man and Van

Wandsworth Man and Van is committed to providing a website and service experience that is accessible, inclusive and easy to use for all customers in the accessible Wandsworth Man and Van area. This Accessibility Statement explains the steps we are taking to support users with different needs and the standards we aim to meet.

Our Accessibility Commitment

We are working to ensure that our website aligns with the Web Content Accessibility Guidelines WCAG 2.1 at the AA level. These guidelines set out how to make web content more accessible for people with disabilities, including people who use assistive technologies, as well as improving usability for all visitors to our Wandsworth man and van services.

Our goal is that anyone looking for accessible Wandsworth Man and Van services can navigate our content, understand our information and interact with us without unnecessary barriers.

Screen Reader Support

The website is being designed and reviewed to work well with modern screen readers. We aim to use clear headings, consistent structure and descriptive text so that screen reader users can:

Navigate between sections of content, identify key pages about Wandsworth man and van services, understand the purpose of buttons and controls, and access essential information such as opening times, locations and service details.

We are working to ensure that images include meaningful alternative text where necessary, and that decorative images do not interfere with screen reader workflows.

Keyboard Navigation

We aim to make all core parts of the website operable via a keyboard without requiring a mouse or trackpad. This helps users who have mobility impairments or who prefer keyboard use. Our focus for keyboard accessibility includes:

Ensuring a logical tab order across our Wandsworth Man and Van pages, visible focus indicators that show where you are on the page, access to menus, forms and interactive elements using only the keyboard, and avoiding keyboard traps that prevent users from moving forward or back through content.

Text, Layout and Readability

We aim to present content about our man and van services in Wandsworth in a clear and readable way. This includes using simple language where possible, readable font sizes, adequate colour contrast between text and background, and layouts that respond to different devices and screen sizes. Our intention is that users can zoom or use browser tools without losing content or functionality.

Ongoing Improvements and Limitations

While we are working towards full WCAG 2.1 AA conformance, some parts of the site may not yet be fully accessible. There may be:

Older content that does not fully meet current standards, third party content or tools that we do not control, and occasional issues introduced during updates or new developments.

We are actively reviewing the site and prioritising fixes that have the greatest impact on accessibility, particularly for customers using our accessible Wandsworth Man and Van booking and enquiry information.

Contact for Accessibility Requests

If you experience any difficulty using our website or accessing information about Wandsworth Man and Van services, we want to hear from you. Your feedback helps us identify issues and improve accessibility for everyone.

You can contact us by using the contact form on our website or by writing to our registered address as shown on our contact page. When you get in touch about an accessibility issue, it is helpful if you can tell us:

Which page or service you were trying to use, what you were trying to do, and any assistive technology, browser or device you were using.

We will review your request and aim to provide an accessible alternative or a suitable solution within a reasonable time frame.

Future Accessibility Work

We are committed to keeping accessibility at the centre of how we provide man and van services in the Wandsworth area. This includes training our team, reviewing new features for accessibility before launch, and monitoring feedback and technical guidance as standards evolve. Our aim is that everyone, regardless of ability, can plan, book and manage Wandsworth Man and Van services with confidence.